Brokers · Dispatchers · Carriers · Shippers

One platform forevery freight role

Package Cues gives brokers, dispatchers, carriers, and shippers purpose-built workspaces that share one live data pipeline — from load creation through IFTA filing.

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4.9 · used by freight teams nationwide

4

Distinct role workspaces

13

Load statuses tracked end-to-end

100%

FMCSA-aligned compliance checks

Real-time

Risk flags & exception alerts

Purpose-built for freight

A workspace built for your role

Every stakeholder in the freight chain gets a tailored view — no noise, no missing context.

Freight Brokers

Manage loads from tender to paid with full margin visibility.

  • Load pipeline view across all 13 statuses
  • Buy rate vs. sell rate margin tracking
  • Carrier vetting with A–F risk grades
  • Lane rate benchmarking (low / mid / high)
  • Analytics: revenue, margin & volume trends
Dispatchers

Surface exceptions early and coordinate your fleet from one screen.

  • Exception queue: at-risk & delayed loads first
  • AI-assisted reroute suggestions per exception
  • Driver HOS monitoring with color-coded alerts
  • Fleet roster management with location tracking
  • Private bid board with preferred-carrier filter
Carriers & Owner-Operators

Everything you need from the cab to tax season in one mobile-first app.

  • My Loads: assigned loads with full detail view
  • Expense tracker: fuel, meals, tolls, maintenance & more
  • IFTA fuel log by state with MPG calculations
  • Document log: BOL, POD, COI, rate confirmations
  • HOS dashboard with remaining hours progress bar
Shippers

A real-time control tower for every shipment in your network.

  • Live shipment table with risk flag per load
  • On-time vs. delayed vs. at-risk breakdown
  • ESG reporting: CO₂ per load and per month
  • MWBE carrier spend tracking and percentage
  • Dock appointment scheduling and dwell tracking

For brokers

See your margin on every single load

The broker workspace tracks buy rate, sell rate, and gross margin across every load in your pipeline. Carrier vetting runs a deterministic A–F risk grade the moment you enter a USDOT number, checking authority age, safety rating, insurance limits, and COI status in one view.

Margin Tracker

See buy rate, sell rate, and gross profit on every load.

Carrier Vetting

Risk grade A–F from authority age, safety rating, insurance, and COI.

Rate Benchmarking

Low / mid / high lane rates with per-mile breakdowns.

Load Pipeline

Kanban-style view from posted through paid.

Carrier Vetting — Live Risk Grade

Authority Age4.2 yrs
Safety RatingSatisfactory
Insurance Coverage$1.2M limit
MC & COI StatusActive / valid
Overall Risk GradeA

Expense Tracker — Q1 2026

Fuel$1,842
Maintenance$920
Tolls & Permits$430
Meals & Lodging$610
Total Q1 expenses$3,802

For carriers & owner-operators

From the cab to tax season, covered

Log expenses by category, track fuel stops by state for IFTA reporting, and manage all your freight documents in one place. The dashboard shows your active load, HOS remaining, and total expenses — with quick-tap shortcuts for the actions you do every run.

Expense Capture

Log fuel, meals, tolls, maintenance and insurance with one tap.

IFTA Ready

Fuel entries by state auto-calculate gallons, MPG and quarterly totals.

Document Log

Track BOLs, PODs, COIs and rate confirmations — mark complete as you go.

HOS Dashboard

Hours-of-service remaining with color-coded warnings.

More roles, more control

Dispatchers and shippers aren't left out

Dispatcher Exception Center

Surface problems before they become delays

  • Exception queue sorted by risk flag — critical loads first
  • AI reroute suggestions with ETA delta and cost impact
  • Driver HOS tracker with red/amber/green status bars
  • Fleet roster with current location state per driver
  • Private bid board filtered to preferred carriers only

Shipper Control Tower

Real-time visibility and ESG compliance

  • Live shipment table with per-load risk flag and ETA
  • On-time vs. delayed vs. at-risk summary at a glance
  • CO₂ tracking per load and monthly carbon trend chart
  • MWBE carrier spend percentage and total dollar tracking
  • Dock scheduling with dwell-time benchmarks per facility

Life of a load

From tender to IFTA — one pipeline

Every role touches the same load record. No data re-entry, no silos.

Step01

Broker creates a load

Enter shipper, lanes, equipment type, rates, and pickup window. The load immediately enters the live pipeline.

Step02

Carrier is vetted and assigned

Risk grade calculated from USDOT authority age, safety rating, insurance limit, and COI status. Green-light carriers get dispatched.

Step03

Dispatcher monitors exceptions

At-risk and delayed loads surface in the exception queue with AI reroute suggestions ranked by ETA impact and cost.

Step04

Carrier executes and logs docs

Driver logs expenses, fuel stops by state, and marks BOL/POD complete from a mobile-friendly interface.

Step05

Shipper sees it all in real time

Risk flags, estimated delivery, CO₂ footprint, and MWBE spend — all visible from the shipper control tower.

Real users

Built for people who move freight

"The margin tracker alone changed how we negotiate rates. We now hit our target spread on 9 out of 10 loads."

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Sarah T.

Freight Broker, Dallas TX

"The carrier vetting risk grade caught a carrier with a 14-day-old MC number. That would have been a nightmare load."

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Marcus R.

Operations Manager, Chicago IL

"Logging IFTA fuel by state used to take me half a day every quarter. Now I tap it in after every stop."

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Darnell W.

Owner-Operator, Atlanta GA

Ready to run a tighter operation?

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